Teams using Dispatch resolve service tickets 14 minutes faster on average — measured across 47 health systems in 2025.
Median first-response time
Route re-calculations per day
Fewer SLA Breaches
vs. pre-dispatch baseline
Avg. Annual Savings
per health system client
SLA Compliance Rate
across all active deployments
Faster Response Time
median improvement, Q4 2025
Fewer SLA breaches from the first week of deployment.
Dispatch's automated scheduling engine reads every open ticket against real-time technician location, skill set, and traffic data — assigning the right person before a timer turns red. No manual triage. No stale queues.
Northside Medical ICU
Ventilator Calibration
4m left
Marcus
St. Clement's OR-3
Infusion Pump Alert
12m left
Priya
Riverside LTC Wing B
Bed Sensor Fault
22m left
Devon
Memorial Clinic
IV Pump Maintenance
7m left
Sofia
See your current SLA performance against 47 peer health systems.
Most ops directors discover 2–3 preventable breach patterns in the first session.
Total Annual Savings
Avg. across 47 health systems
$0.0M
per year
Average annual savings before the second contract renewal.
Every mis-dispatched technician, every SLA penalty, every hour of equipment downtime has a dollar figure. Dispatch surfaces those costs in real-time and eliminates them through intelligent routing — not headcount increases.
Every org type. One command center.
Dispatch adapts to the compliance posture, team structure, and SLA pressure of each healthcare operation — not the other way around.
Manage 200+ daily work orders without a single ticket going stale
"Your ops team triages 200+ work orders by hand every morning. By 9 AM the queue is already behind."
fewer SLA breaches
across Health Systems deployments
Key Capabilities for Health Systems
Unified dispatch board across all facilities
Auto-escalation when SLA countdown drops below 20%
Ops director dashboard with live compliance score
2025 Field Service Benchmark Report
See how your response times compare to 47 peer organizations.
Download free →Your current numbers are your baseline. Let's measure the gap.
The average Dispatch customer saves $1.2M annually. What would that mean for your operation?
Find out where your operation is losing time.
38%
Fewer SLA Breaches
$1.2M
Annual Savings
97.3%
SLA Compliance
14 min
Faster Response
94%
Same-Day Resolution
0
Compliance Violations
2025 Healthcare Field Service Benchmark Report
47 health systems · 12-month dataset · Updated Feb 2026
See exactly where your response times, SLA compliance, and cost-per-dispatch sit relative to peer organizations. Free, no sales call required.
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